52 Customer Service Tips, Strategies and Sayings
A 14-page PDF resource containing 52 customer service boosting tips and strategies, with accompanying quotes.
Example: #9 IT ALL STARTS WITH ATTITUDE If you are having a dreadful day, change your attitude. We can control our attitude and influence the attitude of others. Use powerful, positive thoughts and language – “I can vs. I have to.” If there is something you do not like, try to change it. If it is out of your control, decide to accept it and move on versus complaining and dwelling on it. If you work with someone who is negative, strive to be a stronger, positive influence. If you deal with difficult customers remind yourself that they may be having a worse day than you, and the next customer might be your beacon of optimism. Surround yourself with positive. Attitude is a choice. “There is little difference in people, but that little difference makes a big difference. That little difference is attitude. The big difference is whether it is positive or negative.” (W. Clement Stone)
A 14-page PDF resource containing 52 customer service boosting tips and strategies, with accompanying quotes.
Example: #9 IT ALL STARTS WITH ATTITUDE If you are having a dreadful day, change your attitude. We can control our attitude and influence the attitude of others. Use powerful, positive thoughts and language – “I can vs. I have to.” If there is something you do not like, try to change it. If it is out of your control, decide to accept it and move on versus complaining and dwelling on it. If you work with someone who is negative, strive to be a stronger, positive influence. If you deal with difficult customers remind yourself that they may be having a worse day than you, and the next customer might be your beacon of optimism. Surround yourself with positive. Attitude is a choice. “There is little difference in people, but that little difference makes a big difference. That little difference is attitude. The big difference is whether it is positive or negative.” (W. Clement Stone)
A 14-page PDF resource containing 52 customer service boosting tips and strategies, with accompanying quotes.
Example: #9 IT ALL STARTS WITH ATTITUDE If you are having a dreadful day, change your attitude. We can control our attitude and influence the attitude of others. Use powerful, positive thoughts and language – “I can vs. I have to.” If there is something you do not like, try to change it. If it is out of your control, decide to accept it and move on versus complaining and dwelling on it. If you work with someone who is negative, strive to be a stronger, positive influence. If you deal with difficult customers remind yourself that they may be having a worse day than you, and the next customer might be your beacon of optimism. Surround yourself with positive. Attitude is a choice. “There is little difference in people, but that little difference makes a big difference. That little difference is attitude. The big difference is whether it is positive or negative.” (W. Clement Stone)